Privacy Policy

Last Updated: October 24, 2025

Introduction

Look, we get it. Privacy matters. At Feralith Enclave, we're not here to spam you or sell your info to random companies. This policy breaks down what data we collect, why we need it, and how we keep it safe.

We're a primal movement gym that respects your personal space as much as we respect your training journey. Simple as that.

Information We Collect

When you train with us or just browse our site, we might collect a few things:

Personal Details

Name, email, phone number, mailing address - basically what you'd give us when signing up for classes or grabbing a membership. We need this stuff to actually contact you about your bookings and send class updates.

Health Information

If you're working with our trainers one-on-one, we'll ask about any injuries, fitness history, or health conditions. This isn't us being nosy - it's so we don't push you into movements that could mess you up. Safety first, always.

Payment Info

Credit card details, billing addresses - whatever you use to pay for memberships or sessions. We use secure payment processors, so we're not storing your full card numbers on our end.

Website Usage Data

IP addresses, browser types, pages you visit - standard web analytics stuff. Helps us figure out which pages people actually care about and what needs improvement.

How We Use Your Information

We're not collecting data just for kicks. Here's what we actually do with it:

  • Process your class bookings and membership payments
  • Send you reminders about upcoming sessions or bootcamps
  • Design personalized training programs that won't wreck your joints
  • Improve our website based on how people actually use it
  • Send occasional emails about new workshops or special events (you can opt out anytime)
  • Comply with legal requirements if needed

Sharing Your Data

We don't sell your personal info. Period. But there are a few situations where we might share it:

Service Providers

Payment processors, email platforms, scheduling software - the tools we use to actually run the gym. These companies are bound by their own privacy policies and can't use your data for their own purposes.

Legal Obligations

If law enforcement or government agencies come knocking with proper legal documentation, we've gotta comply. Hope it never comes to that though.

Business Transfers

If Feralith Enclave ever gets sold or merged (not planning on it, but you never know), your data would transfer to the new owners. We'd let you know if this happens.

Data Security

We take security seriously. Our website uses SSL encryption, payment data goes through PCI-compliant processors, and we limit who on our team can access sensitive information.

That said, no system is 100% foolproof. We do our best, but can't guarantee absolute security. If there's ever a breach that affects your data, we'll let you know ASAP.

Cookies and Tracking

Yeah, we use cookies. Not the chocolate chip kind - the website kind. They help us remember your preferences, keep you logged in, and track which pages get the most traffic.

You can disable cookies in your browser settings if you want, but it might make the site a bit clunky to use.

Your Rights

Under Canadian privacy laws (PIPEDA), you've got some control over your personal data:

  • Access: You can request a copy of what data we have on you
  • Correction: If something's wrong, let us know and we'll fix it
  • Deletion: Want us to delete your account and data? We can do that (with some exceptions for legal/financial records)
  • Opt-Out: Unsubscribe from marketing emails anytime - there's a link at the bottom of every message

Just shoot us an email at info@feralithenclave.info if you want to exercise any of these rights.

Children's Privacy

Our programs are designed for adults. We don't knowingly collect data from anyone under 16 without parental consent. If you're a parent and think your kid's info ended up in our system, reach out and we'll remove it.

Changes to This Policy

We might update this privacy policy from time to time - new services, legal changes, whatever. When we do, we'll update the date at the top and post the new version here.

If the changes are major, we'll send you an email heads-up. Otherwise, it's on you to check back occasionally.

Questions or Concerns?

If you've got questions about this privacy policy or how we handle your data, don't hesitate to reach out:

Feralith Enclave

1845 Powell Street

Vancouver, BC V5L 1H9

Phone: (604) 789-3421

Email: info@feralithenclave.info